Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs use of the RealTheory Services, which include the RealTheory websites operated by us, our social media, and the RealTheory Cloud Products and related Support (collectively, "Services"). All Customers, End Users, and community members must comply with this AUP when using the Services.

The examples in this AUP are not exhaustive. Customers are responsible for their End Users' compliance with this AUP. If a Customer or End User violates this AUP, RealTheory may suspend the Customer's or End User's use of the Services and may remove violating content. RealTheory may update this AUP from time to time upon reasonable notice, which may be provided through the Customer's account, by email, or by posting an updated version on this page.

If you become aware of any violation of this AUP, please notify us promptly and provide reasonable assistance, as requested, to stop or remedy the violation. To report a violation or suggest improvements, contact us at AUP@RealTheory.io.

Prohibited activities and content

The following activities and content are prohibited:

• Harmful or unlawful content — post, transmit, store, display, distribute, or otherwise make available any content or communications that are illegal, harmful, fraudulent, infringing, deceptive, defamatory, obscene, abusive, invasive of privacy, that violate others' rights, or that are otherwise objectionable or harmful to the public, to RealTheory's business, Services, or reputation, or to RealTheory's partners, Customers, or End Users;

• Offensive content — content that attacks others based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition; and any content that constitutes child sexual abuse material, relates to bestiality, or depicts non-consensual sex acts;

• Unauthorized solicitation — soliciting RealTheory Customers or End Users for commercial purposes, or promoting or advertising products or services, without RealTheory's authorization;

• Security violations — violating or attempting to violate the security or integrity of any network, computer, communications system, software application, or computing device (each, a "System"); accessing or using any Service or System without permission; probing, scanning, or testing the vulnerability of any System; or breaching or circumventing any security or authentication measures;

• Falsification of identity or origin — creating a false identity or otherwise misleading others as to the identity of a sender or the origin of any data or communication, including forging TCP/IP packet headers, email headers, or any part of a message describing its origin or route;

• Tampering — tampering with, reverse-engineering, hacking, copying, disassembling, or decompiling the Services, or circumventing any security or authentication measure;

• Network abuse — operating open proxies, open mail relays, or open recursive DNS servers; intercepting, monitoring, or crawling a System in a way that impairs or disrupts it; or creating, posting, or injecting viruses, Trojan horses, worms, time bombs, cancelbots, or other harmful code;

• Service-integrity violations — any denial-of-service attack or other conduct that attempts to disrupt, disable, or overload the Services or related systems, or that imposes an unreasonable load consuming extraordinary resources (CPU, memory, disk, bandwidth);

• Automated abuse — using bots, spiders, scrapers, or other automated means to send more requests than a human could reasonably send with a normal browser, or to gain access to, use, or overwhelm the Services;

• Bypassing service limitations — attempting to bypass, exploit, defeat, or disable any limitation or restriction placed on the Services, exceeding the intended use parameters described in the applicable Documentation, or consuming an unreasonable amount of storage unrelated to the purposes for which the Services were designed;

• Automation misuse — enabling or configuring automation capabilities for environments, systems, or resources you are not authorized to control, or configuring or using automation in a manner that harms other customers, third parties, or the Services, or that exceeds the scope of your authorization;

• Misuse of AI features or outputs — misusing the Services' AI features or outputs, including to circumvent the Services' restrictions or security measures, to generate or facilitate unlawful or harmful activity, or to reverse-engineer, extract, or replicate the underlying models, algorithms, or training data.

This list is not exhaustive, and RealTheory may update this AUP from time to time. If you have questions about this AUP or suggestions to improve it, please contact us at AUP@RealTheory.io.